GOVERNANCE • DELIVERY9 min read

Milestones & acceptance criteria: the real definition of done

How to define measurable milestones and acceptance criteria that prevent scope creep and make delivery auditable.

Why 'done' becomes an argument

In most projects, teams fight because 'done' was never defined with measurable checks.

Acceptance criteria turns opinions into verifiable outcomes.

A simple milestone template that works

Define scope boundary: what is included and excluded.

Write acceptance checks: happy paths, error paths, RBAC, performance, and UX constraints.

Add a QA hardening gate before any production release.

How to do sign-offs without friction

Use milestone demos + written sign-off.

When stakeholders change, criteria remains stable—so delivery stays stable.